Workshop CANCELLATION POLICY

At Sunshine Craft Co, we want to ensure that every participant has a fantastic experience, but we also need to be mindful of our planning and resources. Please read our cancellation policy below to understand how we handle workshop registrations and changes.

Workshop Registrations & Cancellations
We do not issue refunds on workshop registrations. If you need to cancel or change your registration, please refer to the guidelines below:

  • 48 Hours Notice: If you are unable to attend a workshop, we are happy to offer a studio credit if you notify us at least 48 hours before the workshop. Alternatively, you are welcome to send a friend in your place — just let us know in advance!

  • Less Than 48 Hours Notice: Unfortunately, we cannot offer credits or reschedule requests with less than 48 hours' advance notice. This is due to the significant planning and preparation required for each workshop, including ordering supplies and securing instructors.

About Our Policy
Our workshops require substantial pre-planning, including the ordering of materials, tools, and coordination with instructors, all based on the number of students who register. Last-minute cancellations or rescheduling requests result in lost resources and can impact the workshop experience for others. As a small business, we cannot absorb these costs and still keep our prices affordable.

In fairness to all our customers, we are unable to make exceptions to our policy — even in cases of illness, travel, or other unforeseen circumstances. If you are unable to attend, we encourage you to transfer your spot to a friend.

Assisting with Special Circumstances
While we are unable to offer refunds or credits within the 48-hour window, if you find yourself in a unique situation, please reach out to us. We will do our best to assist, but please understand that we are not obligated to make exceptions to the cancellation policy.

Contact Us
If you have any questions about this policy or need to make any changes to your registration, please contact us at hello@sunshinecraftco.com.

Thank you for your understanding and for supporting our small business. We look forward to welcoming you to our workshops!